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Each week on “Caring for Seniors,” our hosts sit down with those who are hard at work in the community, making sure our elders are properly cared for. This week, David Stieglitz and Adrienne Houghton talk to Prachi Rathi from Prism Health Services.

Prism Health Services, LLC provides consultation for appropriate medical equipment.

To learn more, visit https://prismhealthservices.net.

What makes your company unique?:
a.One Stop shop for Occupational Therapy consultation, Medical Equipment consultation for people of all ages and all stages
b.Better than catalog and / or online shopping.
c.Caregiver support
d.Qualified personnel and professionals.
e.Quality products – Always top-of-the-line products.
f. Goal: DO IT RIGHT THE FIRST TIME!
g. SAVE TIME, ENERGY AND MONEY!

How did you get your start in the industry?: Saw a dire need in the community for appropriate equipment guidance for seniors and the care providers / caregivers, Thus, gave up a very satisfying career as an Occupational Therapist to start PRISM HEALTH SERVICES, LLC.

How is your business handling the COVID situation?:
We have put checks and precautions in place very very early on.
1) Masks were mandatory for anyone inside the building
2) Equipment touched was immediately cleaned and disinfected. Staff oriented to new processes back in March 2020. It is a huge blessing to have a very compliant and conscientious staff.

What advice would you give to someone just getting their start in the industry?:
1) Have your heart in the profession of CARING!
2) “Wellness of People” before “Business”.
3) DEDICATION and READY FOR CHALLENGES…
4) Open to learning and adapting.

What’s your favorite way to get involved in the community?: Volunteering – I have done a lot of volunteering in the community, volunteering my time and knowledge to guide therapists, Case Managers, family members and seniors as needed and as appropriate to help them with the best solution for the challenge they are facing. I volunteer other places as well. It makes me sleep well, when I know, I have made a difference in someone’s life.

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Each week on “Caring for Seniors,” our hosts sit down with those who are hard at work in the community, making sure our elders are properly cared for. This week, David Stieglitz and Adrienne Houghton talk to Katelyn Wildes from Brooks Rehab.

Brooks approaches patient care from an interdisciplinary team approach, providing excellence in care both inpatient and as they transition into the community.

To learn more, visit https://brooksrehab.org/locations/university-crossing-skilled-nursing/.

Give a brief description on what you would like to discuss on the show.: I would like to bring new knowledge into the segment! I want to contribute something that is useful to listeners (both in and out of the healthcare field). My experience is unique to short term and long term rehab /SNF. and I have worked with a variety of patients over the last 3 years. I am also currently an MSW student at UNF, and will be interning in the fall at Brooks Brain Injury Clubhouse.

What makes your company unique?: Brooks offers services that go beyond acute care. The aphasia center, brain injury center, Neuro Recovery Center, and various other outpatient programs help to ensure that the patient feels cared for in the community. We never want a patient to discharge from the hospital or rehab and then feel that they are left without resources. Continuation of care is a huge part of what we do.

How did you get your start in the industry?: As an undergrad social work student at UNF, I interned with Brooks Bartram Crossing in May 2018 and transitioned into my role as a case manager following the internship. I have now been a Brooks Case Manager for 3 years.

How is your business handling the COVID situation?: Continuing to provide excellent patient care and keeping ourselves informed. As CDC guidelines are constantly changing, we must pivot accordingly and become adaptable to any situation that comes our way.

What advice would you give to someone just getting their start in the industry?: Be flexible! Healthcare is always changing. You must be willing to accept new knowledge, learn new practices and adapt.

What’s your favorite way to get involved in the community?: Brooks gives many opportunities for community service and outreach. I like to volunteer with Brooks Adaptive Sports, and Brooks UC is currently putting together a team for the Heart Walk.

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Each week on “Caring for Seniors,” our hosts sit down with those who are hard at work in the community, making sure our elders are properly cared for. This week, David Stieglitz and Adrienne Houghton talk to Kandice Jacobs Robinson from Kandice Jacobs Creations.

Kandice Jacobs Creations provides end-of-life care and pre-planning advisory services, as well as self-care and empowerment products, to treat the emotional discomfort associated with making such overwhelming decisions.

To learn more, visit https://www.kandicejacobscreations.com.

Short Company Description: Kandice Jacobs Creations provides end-of-life care and pre-planning advisory services, as well as self-care and empowerment products, to treat the emotional discomfort associated with making such overwhelming decisions. I have chosen to turn my own painful experiences of loss & caregiving journey of the past five years into passionate pursuit of purpose and fulfillment of my calling to, “Equip the chronically ill, caregivers and the bereaved to still live life abundantly & leave a lasting legacy.” One way KJC has successfully delivered value, for the past five years – to this far too-often forgotten target group – is our annual life-planning conference. At this comprehensive conference, slated for Oct. 7th – 9th, industry professionals – through workshops and a panel discussion – address such topics as: dementia education, caregiver and grief support, elder care legal matters, life insurance, funeral pre-planning, and more. Having a business model based on social entrepreneurship, we are actively engaged in disrupting the at-need only approach to end-of-life care and pre-planning decisions and creating a supportive infrastructure for the chronically ill, caregivers and grieving families. Therefore in Feb. 2020, as CEO of KJC, I joined Dr. Philip Tipton, neurologist – as co-host of Long Live the Brains Podcast which gives its followers a 360 degree look at what neurodegenerative diseases are and how they affect the lives of patients and their loved ones. Finally, later this summer, KJC looks forward to expanding upon our Lasting Legacies Care Package — branded by color, to bring awareness to specific illnesses and to uplift the 53 million U.S. caregivers, the chronically ill and bereaved.

Give a brief description on what you would like to discuss on the show.: I am happy to discuss the importance of making end-of-life care & pre-planning decisions prior to the advent of life-limiting or terminal illness or any myriad of other subtopics relevant to caregivers of those living with dementia & Alzheimer’s disease (e.g., specific challenges relevant to Sandwich Generation caregivers and how to overcome them — as July is Sandwich Generation Month; approaching senior loved ones you suspect to have developed dementia; self care for the caregiver and practical tips for addressing such mental health challenges as caregiver burnout and anticipatory grief, etc.)

What makes your company unique?: I am a Florida licensed funeral director & embalmer, military spouse, mother and caregiver for my father, who is living with dementia. As a result, I am a bonafide member of the Sandwich Generation. Thus, I am my consumer. Because I am intimately acquainted with the lifestyle, needs and challenges unique to caregivers, five years ago I launched Kandice Jacobs Creations (KJC), through which I have developed the Lasting Legacies program & product suite — a suite of programs and products aimed at practically & meaningfully meeting the specific needs of caregivers, the ill & bereaved.

How did you get your start in the industry?: Following completion of my formal education & specialized training in mortuary school, I got my start in the end-of-life care (most specifically death care) & pre-planning industry via my internship with Ponte Vedra Valley Funeral Home, Cemetery & Cremation Center in Ponte Vedra Beach, FL. The start of my work in caregiver advocacy began with my work with The Walk To End Alzheimer’s.

How is your business handling the COVID situation?: Last October, instead of cancelling our 4th annual Lasting Legacies Life-Planning Conference, we took this event virtual understanding the absolute vital importance of addressing end-of-life care and pre-planning topics during the height of the pandemic. Then, earlier this year, KJC relaunched its Lasting Legacies Blog with a special series, to meaningfully address the grief of the masses — who have been left reeling from the onslaught of deeply, personal losses over this past year of the COVID-19 pandemic. This October, we are planning a hybrid event for our annual life-planning conference.

What advice would you give to someone just getting their start in the industry?: I would advise becoming as educated about this industry and the unique population it serves as possible — from formal training and education, to staying abreast of current events and related topics, and volunteering with organizations such those represented within The Caregiver Coalition of Northeast Florida.

What’s your favorite way to get involved in the community?: I currently serve as a caregiver advocate with The Caregiver Coalition of Northeast Florida (formerly known as The Dementia Care & Cure Initiative Task Force under the leadership of the Florida Department of Elder Affairs & ElderSource). In addition, I have made myself available to present talks on end-of-life care and pre-planning in conjunction with Community Hospice faith-based initiatives and at the specific invitation of various faith-based groups. Each year, I look forward to raising money for The Alzheimer’s Association and serving as co-captain of our Walk To End Alzheimer’s Team — Team Memory Warriorz. For two of the years I’ve participated, I’ve been blessed to have my father walk with me. Finally, I have been actively involved in working with youth through my local congregation for the past 20 years.

 

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Each week on “Caring for Seniors,” our hosts sit down with those who are hard at work in the community, making sure our elders are properly cared for. This week, David Stieglitz and Adrienne Houghton talk to Carol Chiang from Evolving Homes.

Evolving Homes teaches people how to Age-in-Place successfully through home safety assessments and promoting a positive aging lifestyle.

To learn more, visit https://evolvinghomes.com.

Short Company Description: Many people want to be able to stay at home as they age but have no idea how to do it. We teach people how to Age-in-Place successfully through home safety assessments and promoting a positive aging lifestyle. We design optimal environments to make spaces that maximize our potential to function at home.We project manage the ordering of products and installations so that everything goes smoothly and is hassle free. We also help caregivers understand options for support and help them choose what makes the most financial sense.

Give a brief description on what you would like to discuss on the show.:

1. Recognizing that if older adults plan ahead, they will have a lot more options for the future.
2. Recognizing the importance of exercise as medicine to promote positive aging.
3. Recognizing the value of having expert guidance when remodeling a space. Eg) It can be very frustrating for people to put $25,000 into a bathroom only to realize that they will need to put more money into it because they had not considered the need for accessibility options beforehand.
4. Discussing how to talk about the necessary adjustments in the home with your loved ones in an uplifting and positive way. (Avoiding fear-based discussions)

What makes your company unique?: There are lots of handyman companies who can put up grab bars quickly and inexpensively. That is a much needed service for families trying to take care of the situation ASAP. I’m focused on the long-term investment of safety and security in the home so clients can Age-in-Place and increase the value of their homes. I specialize in creating beautiful spaces where the grab bars blend into the environment. I use clinical reasoning to determine the ideal placement of grab bars for that particular person. The more customized we can get, the better the outcome.

How did you get your start in the industry?: Worked at Brooks Rehab with traumatic injuries. My passion has always been how they can be independent at home so when bought a home health company, moved to that. Medicare started to cut reimbursements about 5 years ago and I no longer had the time to really work on home modifications that they really needed help with. Patients were also coming home with nothing set up yet because there is no one to come to the house to assess the space before discharge. I started EvolvingHomes to give families options

How is your business handling the COVID situation?: I do as much intake of information over the phone including reviewing pictures and video families send me prior to the visit. I am vaccinated, wear a mask during the consultation and maintain a 6foot distance when possible.

What advice would you give to someone just getting their start in the industry?: Talk to manufacturers and constantly research new ideas and solutions that can help your clients. Find out if they have had problems with installation or issues w use so you can problem solve around it. Think outside the box as much as you can. Trying solutions out on yourself is a great way to really understand how a product works and if it does what it says it should.

What’s your favorite way to get involved in the community?: I have so many community projects that were put on hold because of covid that I would love to bring back. I don’t believe in just living your life. I want people to thrive in life and a big part of aging well is having meaningful interaction with your community and having shared experiences to bond over. I was approved to run a local chapter of Cycling without age which pairs volunteers with rickshaws to get wind in the hair. I would love to start a chapter of Repair cafe where you bring old appliances to be fixed instead of tossed in a landfill.

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Each week on “Caring for Seniors,” our hosts sit down with those who are hard at work in the community, making sure our elders are properly cared for. This week, David Stieglitz and Adrienne Houghton talk to Al Roberts from Health to Heal.

Health to Heal is an outreach program for geriatric protein intake for normal intake and for wound healing. Also protein intake for all ages for wound healing.

To learn more, visit https://healthtoheal.org.

Give a brief description on what you would like to discuss on the show.: A largely unknown phenomenon in the geriatric population of loosing their appetite and desire to eat. I plan to research this further in my career at some point to introduce a new syndrome for this population, Geriatric Insensible Starvation.

What makes your company unique?: Wound care and Geriatric nutritional requirements are largely unknown in the medical field and are an area of medicine that is not part of physician nor nursing primary education. This is the focus of my program.

How did you get your start in the industry?: I fell into wound care in 2008 and saw a problem and I am still pursuing it.

How is your business handling the COVID situation?: Because it is online and my business is still a baby, it hasn’t effected us really.

What advice would you give to someone just getting their start in the industry?: Read research, ask questions, and never be ok with not understanding a problem.

What’s your favorite way to get involved in the community?: Facebook has been a big driver form the start. I am slowly getting to more clinicians through offering free education to area home health agencies.

 

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Each week on “Caring for Seniors,” our hosts sit down with those who are hard at work in the community, making sure our elders are properly cared for. This week, David Stieglitz and Adrienne Houghton talk to Kris Wilson from Modified Independence Evaluations.

Modified Independence Evaluations specializes in home safety consultations and modifications for the elderly and disabled to promote safety, function, and successful aging in place.

To learn more, visit https://www.modified-independence.com.

Short Company Description: Specializing in home safety consultations and modifications for the elderly and disabled to promote safety, function, and successful aging in place. My consultations are in-home based and focus on modifying the home to prevent falls in an effort to decrease burden of care on family / friends and risk of having to live in assisted living.

Give a brief description on what you would like to discuss on the show.: Promoting my business and networking with like-minded individuals / referral sources.

What makes your company unique?: I am one of 3 Occupational Therapists in the area who specialize in home safety consultations by applying my 15 years of expert experience helping people remain safe and independent in their home. Many times people consult with a contractor who doesn’t have the clinical understanding of what is needed and just modify whatever the client is concerned with.

How did you get your start in the industry?: 10 years as a home health Occupational Therapist working with the bare minimum of medical equipment supplied by insurance companies.

How is your business handling the COVID situation?: I am fully vaccinated and willing to wear a mask whenever in the home. My consultations do not include touching the client or doing any therapy interventions, just consulting on changes to the home to promote safety.

What advice would you give to someone just getting their start in the industry?: Learn what resources are available and how they can be applied to the situation

What’s your favorite way to get involved in the community?: I like to find ways to relocate resources that promote safety and function from unused sources to locations where they are needed even if they cannot afford my services. I am given and find durable medical equipment at yard sales all the time and love to be able to give that away to people who are in need and cannot afford them.

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Each week on “Caring for Seniors,” our hosts sit down with those who are hard at work in the community, making sure our elders are properly cared for. This week, David Stieglitz and Adrienne Houghton talk to Michelle Begg from Caring Transitions.

Caring Transitions of First Coast is the Professional Solution for relocation services; specializing in senior move management, downsizing, decluttering and estate sales for both full and partial liquidations.

To learn more, visit https://www.caringtransitionsfirstcoast.com.

Short Company Description: We provide customizable transitions services for seniors and their families as they downsize from their homes to senior living communities. These services include downsizing, packing, moving, resettling, estate cleanout/liquidation and real estate.

Give a brief description on what you would like to discuss on the show.: The importance of having a comprehensive plan when transitioning from a home to senior living. How we work with senior living advisors on a smooth transition.

What makes your company unique?:
1. we can help with as little or as much of the transition as needed.
2. our employees are all criminally background checked, insured and bonded.
3. we have an integrated moving company with uniformed, background checked men.

How did you get your start in the industry?: My husband and I started Caring Transitions over 5 years ago after long corporate careers. We personally experienced the transition of my in-laws from their 30 acre farm to a smaller home and realized how much services like ours are needed.

How is your business handling the COVID situation?: From the beginning, we have implemented the same protocols as our senior living partners; employee vaccination and/or testing every 2 weeks, masks and other PPE is mandatory.

What advice would you give to someone just getting their start in the industry?: Really do your research of the industry by talking to other professionals.

What’s your favorite way to get involved in the community?: I am currently on the Board for the Mission House at Jax Beach and we are working on a local concert to raise funds to help eradicate homelessness in Jacksonville.

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Each week on “Caring for Seniors,” our hosts sit down with those who are hard at work in the community, making sure our elders are properly cared for. This week, David Stieglitz and Adrienne Houghton talk to Elizabeth Bagan from Precision Medicine & Wellness.

Elizabeth G. Bagan, APRN is an established and highly skilled Nurse Practitioner with over 10 years of healthcare experience. She is well regarded in the Jacksonville, Florida community earning numerous accolades for her quality and patient-centered care. She is active in the community, an established public speaker, mother of four, and in her previous life, a Marine Mechanical Engineer.

To learn more, visit https://www.precisionmedicinejax.com.

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Each week on “Caring for Seniors,” our hosts sit down with those who are hard at work in the community, making sure our elders are properly cared for. This week, David Stieglitz and Adrienne Houghton talk to Daniel Cano from Her Heart Assisted Living.

Her Heart Assisted Living is a family owned and operatesd, two-facility assisted living home, in Jacksonville- Autumn Village and Fort Caroline Gardens.

To learn more, visit http://herheartalf.com.

Short Company Description: We are a family that owns and operates two assisted living facilities in Jacksonville- Autumn Village and Fort Caroline Gardens. Our Mission is to provide a loving home and exceptional care to our family of residents. We provide a wide range of care for our residents, including memory care and limited mental health services. We also provide Adult Daytime Care. We are flexible with payer sources, including private pay, Long Term Care Insurance, Medicaid Waiver, and VA aid and attendance. We work hard to ensure that our residents are able to age in place, partnering with onsite Primary Care and pharmacy, home health services and hospice so that our residents needs can be met in our home. We have the best staff, best managers, and best administrative team in NE Florida. Our loving staff works hard to ensure that we are a home where your family becomes our family.

What makes your company unique?: Our family approach to business puts residents before profit. We strive to make all our decision making go through the filter of “what is best for the resident?” We also are one of the largest privately owned and operated ALFs in Northeast Florida. Our staff loves our residents more than anyone else out there.

How did you get your start in the industry?: Our founder and my mom started in the industry by caring for residents in our own home over 40 years ago. She learned early on that she had a passion and a gift to care for the elderly. So our upbringing was shared with both residents being in our home or us being in the residents’ home. Mornings were spent picking up residents for appointments on the way to school, afternoons were spent at the homes doing homework, practicing piano, sneaking some canned peaches out of the pantry, and entertaining ourselves any way we could. And evenings were often spent waiting on mom to finish her grocery shopping. Mom’s business is not something we appreciated when we were kids and sadly it was not something we were proud of. We didn’t understand the sacrifices she was making to provide a better life for us and for others. So as adults none of us immediately gravitated towards senior care. What I hope I did inherit from mom is her heart to love and serve others. My education and background is actually in church ministry. It wasn’t until around 9 years ago that I realized my heart for ministry could better be utilized in administration than in the pulpit. So I stepped in almost a decade ago to help mom run this large business that she had built… and we have continued to build upon the foundation and dream that she has passed on to us.

How is your business handling the COVID situation?: By balancing both the need for strict precautions with the quality of life that our residents deserve.

What advice would you give to someone just getting their start in the industry?: Make sure your heart is in the right place. There are easier and less stressful ways to make money. If you are considering doing this because you love people, then give us a call. There aren’t enough good places in Jacksonville and we would be happy to help anyone that wants to serve the elderly.

What’s your favorite way to get involved in the community?: First of all I genuinely try to keep my eyes open for opportunities to serve and love. I think that’s what give me life and fulfills my purpose. On top of that, my wife and I have 4 active kids that keep us busy and involved. I’m also a part of a great community of believers at River City Church, a network of business owners in a group called C12, and an awesome group of Crossfitters at CrossFit Jax Beach. My friends and I at all these places lean on each other and build each other up.

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Each week on “Caring for Seniors,” our hosts sit down with those who are hard at work in the community, making sure our elders are properly cared for. This week, David Stieglitz and Adrienne Houghton talk to Mary Daniel from Caregivers for Compromise.

Caregivers for Compromise is a coalition of leadership from across the United States who are working toward alternative solutions to the isolation of residents in long term care facilities as a response to COVID-19.

To learn more, visit https://caregivers4compromise.com.

Short Company Description: Mary Daniel’s husband, Steve was diagnosed with Alzheimer’s disease in 2013 at the age of 59 and is a resident at Rosecastle at Deerwood Memory Care Center in Jacksonville. In July 2020, Mary gained national attention after taking a job as a dishwasher at Rosecastle so that she could be with Steve after being separated for 114 days during the COVID-19 lockdown. Her grassroots efforts, including her Facebook group Caregivers for Compromise – because isolation kills too! which has 14,000 members and group pages in every state, got the attention of Florida Governor Ron DeSantis who named Mary to the Florida Task Force on the Safe Reopening of Long-Term Care Facilities. The recommendations of the Task Force were accepted by the Governor on September 1, 2020 and Essential Caregivers were allowed back in facilities to see their loved ones.

Give a brief description on what you would like to discuss on the show.: Happy to discuss the Caregivers for Compromise group and our continued efforts for long term care visitation.

What makes your company unique?: We’re grassroots, patient focused volunteer group!

How did you get your start in the industry?: My company, ClaimMedic has been a medical billing advocacy company since 2016 but I’m now concentrating on Long Term care visitation.

How is your business handling the COVID situation?: My business hasn’t been directly effected by COVID but our advocacy is directly related.
What advice would you give to someone just getting their start in the industry?: Get involved in networking groups to meet other professionals like Dave.

What’s your favorite way to get involved in the community?: Volunteer in areas of interest!

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